We totally respect your personal information and will only ask you for what information we really need from you. Will look after it in the same way we would want our own data looked after,
keeping it secure.
we will only share it with others where we need their help us deliver our service to you (such as our professional printing laboratory who may need your name and address to post your purchases).
Be assured that we will never share your information in any other circumstances – nor will we sell it on elsewhere!
Here are more details -
The Data we collect
As a data controller, we collect a variety of data in order to deliver our services, and we will manage your personal data transparently, fairly and securely.
We may ask you to provide us with the following data
First and last name
Your Email address
We also record a date of birth for all persons we Photograph under the age of 13 and require the parent or legal guardian to consent to photography
Obviously being a photographic business we also create and manage images as per our contractual agreement(s).
We use the above data to
Deliver our service to you
Personalise your experience.
To provide account access.
We collect this data on the following lawful basis.
To arrange or fulfil a Contract.
To meet a legal obligation other than a Contract.
When you visit our website we also collect Cookies. These are small pieces of data that websites send to a user's computer and are stored on the user's web browser. They are designed to enable the website to remember information, such as what a user might have put in a shopping cart for example.
This helps us
Personalise your experience,
Deliver our service to you,
For Marketing Purposes.
Which third parties do we share Personal Data with?
We share personal data with the following third parties:
Google or other analytics providers, (USA) our email provider, (Uk) MailChimp (USA) or other Newsletter provider service, (USA) Leggat & Co Accountancy, (UK) Light blue Software,(UK) Paypal, (UK) Sum Up (GER), Stripe (UK) or other customer payment provider, Smugmug website provider (USA). 123 Reg (UK) 1&1 (UK) Hosting companies, Professional Printing Labs,(UK) Folio box providers, (UK & ITA) Back-Up Providers. (USA & UK) Social Media SItes Facebook and Instagram (USA) YouTube (USA) Twitter (USA) Linked-in (USA) Our make-up Artists (UK) Our App Provider (USA) Our MP4 Film Provider (USA)
Data is transferred outside of the European Economic Area to the United States under the protection of EU/US Privacy Shield. With the exception of our App provider and our MP4 film provider. No names or addresses or contact details are passed to these two companies however they will store images on their servers for the use of providing their service to us and ultimately you.
There are also certain situations in which we may share access to your personal data without your explicit consent; for example, if required by law, to protect the life of an individual, or to comply with any valid legal process, government request, rule or regulation.
Why do we share your Personal Data with the above?
We share your data in order To
Deliver our service to you
For marketing purposes.
Personalise your experience
To provide Account access
We may transfer personal data to a country outside of the European Economic Area (EEA) if necessary eg if a third party we utilise could have servers located outside of the EEA. If this is the case, we will either obtain your consent or otherwise ensure that the transfer is legal and your data is secure by following the EU's guidelines. You can see above where we send data outside of the EEA and on what basis we do so.
How do we keep your personal data secure?
We keep your data secure
By following internal policies of best practice and training for staff, Encryption, By using Secure Socket Layer (SSL) technology when information is submitted to us online, In the unlikely event of a criminal breach of our security we will inform the relevant regulatory body within 72 hours and, if your personal data were involved in the breach, we will also inform you.
You have the following rights -
The right to be informed about the collection and use of your personal data
- the right of access to your personal data and any supplementary information
- the right to have any errors in your personal data rectified
- the right to have your personal data erased
- the right to block or suppressing the processing of your personal data
- the right to move, copy or transfer your personal data from one IT environment to another
- the right to object to the processing of your personal data in certain circumstances, and
- rights related to automated decision-making (i.e. where no humans are involved) and profiling (i.e. where certain personal data is processed to evaluate an individual). We also give you the option to manage your data via: Email, Telephone, Writing to us.
While we do not hold personal data any longer than we need to. The duration will depend on your relationship with us, and whether it is ongoing. We may keep some of your personal data for up to 7 years after our working contract with you has finished for Tax legislation purposes. After this time we will archive your photographs indefinitely along with your relevant details and consent forms. This is due to requests for replacement images being made several years after being taken.
This policy was updated on 12/05/18